Case Study: VCE Company LLC achieves 20% revenue increase and streamlined, scalable project delivery with FinancialForce PSA

VCE Company - Customer Case Study

VCE Company LLC, a leader in converged cloud infrastructure, was struggling with manual, non‑scalable project and resource management while using Netsuite OpenAir. Siloed resource planning, time‑consuming weekly status reports, and missed services on fixed‑fee contracts were costing visibility and revenue, so VCE turned to FinancialForce PSA to replace their legacy system.

FinancialForce PSA gave VCE unified visibility across sales, services delivery and finance, mobile/social tools for project teams, and dashboarded reports and utilization metrics used company‑wide. The FinancialForce deployment delivered consistent project accounting, streamlined revenue forecasting and margin analysis, reduced manual reporting overhead, and prevented missed billable services—boosting revenues from fixed‑fee contracts by 20% and improving overall project and resource decision‑making.

VCE

Erik Kuykendall

Business Operations Supervisor, Global Services