Case Study: The Gap Partnership achieves global financial visibility and faster billing with FinancialForce Accounting

The Gap Partnership - Customer Case Study

The Gap Partnership Ltd, a growing niche consultancy that delivers corporate negotiation training, was struggling with a finance system that couldn’t show a global financial picture and was incompatible with its Salesforce CRM—leaving finance and operations working from different systems. To address this, The Gap Partnership implemented FinancialForce Accounting (linked to Salesforce CRM) to replace its legacy system and standardize accounts across offices.

FinancialForce deployed FinancialForce Accounting (with FinancialForce Billing in use) globally, giving teams cross-company visibility, mobile access, and the ability to drill into transaction details. As a result—cited by the company—invoice accuracy and billing efficiency improved, operations can now assist with collections, cash generation was enhanced by faster billing, and finance and operations collaborate more effectively.

The Gap Partnership

Nigel Wolfin

Finance Director