Case Study: Newmarket International achieves a 10% project-management capacity gain and unified, faster project visibility with FinancialForce

Newmarket International - Customer Case Study

Newmarket International, a hospitality and distribution software provider, faced slow, inflexible project management tools that left project managers spending excessive time on maintenance, unable to do bulk updates, monitor tasks across projects, or handle growing project complexity. To address this, they turned to FinancialForce, implementing FinancialForce PSA embedded with Salesforce to unify interfaces and streamline operations.

FinancialForce delivered a consolidated, faster system with remote access, standardized processes, improved analytics and cross-company visibility. The upgrade produced measurable impact: system speed gains equivalent to 10% of the project management workforce (roughly one full-time person), faster reporting and pipeline visibility, better time and expense compliance, and scalable operations across acquisitions — all delivered by FinancialForce.

Newmarket International

Daniel O'Keefe

VP Services, Newmarket International