Case Study: Louet North America achieves automated, mobile accounting and reduced labor costs with FinancialForce

Louet North America - Customer Case Study

Louet North America, a small distributor of hand‑knit yarn and spinning/weaving equipment, was burdened by an aging, server‑based Sage system that caused data corruption, costly updates, no mobile access, and one employee spending 10–15 hours/week on invoicing. To modernize its front- and back-office operations and support multi‑currency sales, Louet North America turned to FinancialForce, implementing FinancialForce Accounting (with FinancialForce SCM and Salesforce integration).

FinancialForce centralized customer and inventory data, automated invoicing (invoices generate when packing slips print), and made reporting and financials accessible on the go. As a result, FinancialForce helped Louet reduce staff by two on a $1.5M turnover, cut receivables work from a full‑time role to about one hour per day, deliver one‑click invoices and statements, and realize significant time and cost savings.

Louet North America

David Van Stralen

President