Case Study: Jacobus Consulting achieves real-time visibility and faster billing with FinancialForce ERP

Jacobus Consulting - Customer Case Study

Jacobus Consulting, a mid-sized healthcare and IT services firm, was burdened by disjointed apps, Excel/QuickBooks-based billing, and manual, siloed processes that hid critical business data and slowed growth. To gain a single cloud solution and real-time visibility, Jacobus turned to FinancialForce and deployed FinancialForce ERP (with Accounting, Spend Management and PSA on the Salesforce1 platform).

FinancialForce delivered a unified cloud ERP that connected front- and back-office systems, automated manual tasks, and provided real-time reporting and a single database. The improvements enabled faster decision-making and customer responsiveness — monthly financial close fell from two weeks to one week, invoicing dropped from four days to 1.5 days (an 87% improvement), staff shifted to higher-value work, and overall productivity, compliance and operational efficiency increased.

Jacobus Consulting

Alan Hall

Senior VP, Information Technology