Case Study: Interlochen Center for the Arts achieves streamlined hire-to-retire HR and increased employee engagement with FinancialForce HCM

Interlochen Center for the Arts creates magic, FinancialForce HCM powers it

Interlochen Center for the Arts faced fragmented, antiquated HR systems—multiple point solutions for recruiting, performance and compensation that created heavy administrative overhead and kept HR from adding strategic value. To unify the hire‑to‑retire lifecycle and improve employee experience, Interlochen implemented FinancialForce Human Capital Management (HCM).

FinancialForce HCM replaced the patchwork of systems with a single cloud HR app, streamlining onboarding (including for 1,000+ seasonal staff), enabling self‑service for employees and managers, improving payroll connectivity with ADP, and delivering trusted reporting for data‑driven decisions. As a result, FinancialForce helped Interlochen eliminate paper processes, boost employee engagement and productivity, and free HR to focus on higher‑value work.

Interlochen

Kim Zubrickas

Executive Director, HIR