Case Study: Himagine Solutions achieves 50% faster billing and 33% lower DSO with FinancialForce Revenue Management

Himagine Solutions - Customer Case Study

himagine Solutions, a fast‑growing healthcare outsourcing provider, faced a fragmented back‑office landscape—most notably a standalone PeopleSoft billing system—that created slow, manual billing, limited visibility across projects, financials, sales and staffing, and threatened scalability. To unify operations and improve revenue processes, himagine engaged FinancialForce (Revenue Management/Billing on the Salesforce platform).

FinancialForce delivered a single cloud ERP/CRM solution (Billing, Revenue Management, PSA and HCM) that automated the entire billing lifecycle, enforced rules and approvals, and connected finance, projects and HR. FinancialForce’s implementation cut billing time in half (from 4 days to 2), reduced DSOs by 33% (60 to 40 days), halved billing resources, enabled new revenue streams, and improved cash flow and compliance.

Himagine Solutions

Tara Triola

Director of Finance Operations