Case Study: Hewlett Packard Enterprise achieves scalable, consistent end-to-end service delivery with FinancialForce PSA

Hewlett Packard Enterprise - Customer Case Study

Hewlett Packard Enterprise (HPE) faced scaling and operational challenges across its technical services portfolio: existing tools were not scalable, processes were highly manual and required “swivel‑seat” work, and there was no end‑to‑end project management, collaboration, mobility or e‑signoff capability. To address these gaps, HPE implemented FinancialForce PSA.

FinancialForce PSA automated and templated project creation, matched resources by skills, location and availability, and provided end‑to‑end project management with seamless collaboration, mobility and e‑signoff, while centralizing core customer data. As a result, FinancialForce improved customer setup efficiency and delivery consistency, enabled scalable project execution, and gave HPE the time‑tracking and P&L visibility needed to assign the right resources and optimize service delivery.

Hewlett Packard Enterprise

Adam Jones

Manager Support Process Architecture