Case Study: GCOMM Pty Ltd achieves unified financials and real-time insights with FinancialForce Accounting

GCOMM Pty Ltd - Customer Case Study

GCOMM PTY Ltd, an Australian boutique managed IT services provider, faced an operational wall from disconnected back‑office systems (QuickBooks, MIS, Netsip, Connectwise and Telecom Order Management) that made growth inefficient and error‑prone. To unify finance and customer data and improve cross‑team collaboration, GCOMM implemented FinancialForce on the Salesforce platform using FinancialForce Accounting.

FinancialForce consolidated the financial data from five platforms into a single application, integrated with Salesforce CRM, and delivered tools like FinancialForce XL for Excel import/export, automatic bank reconciliation and consolidated reporting for GCOMM and LiveBackup. The FinancialForce solution enabled real‑time dashboards and a 360° view of customers and finances, automated year‑end processing, reduced errors and costs, and made it possible to produce consolidated financial reports and faster, more accurate decision‑making.

GCOMM Pty Ltd

Glenn Reilly

CFO