Case Study: Engineering Express achieves 15% business growth and faster project delivery with FinancialForce PSA

Engineering Express - Customer Case Study

Engineering Express, a small specialty structural engineering firm in Deerfield Beach, Florida, struggled with fragmented systems and manual processes — no integration (forcing time entry imports into BillQuick), frequent downtime and glitches, limited reporting, poor project visibility, and missing checks that let projects fall behind. To solve this, Engineering Express chose FinancialForce and implemented FinancialForce PSA (alongside FinancialForce Billing and FinancialForce Accounting) to unify people, projects, financials and customers on a single cloud platform.

Using FinancialForce, the company moved 100% to the cloud with mobile inspection/time updates and email tracking, gained profitability and project-level reporting, and put automated checks and accountability in place. The measurable impact included a 15% business increase in six months, the ability to track and close over 10 projects a day, a 50% reduction in lead times on half-bookings, increased capacity and project scope, and better quoting and resource allocation — all driven by FinancialForce.

Engineering Express

Gabriel Saslafsky

Systems Efficiency Manager