Case Study: Dirxion achieves streamlined billing and shorter cash cycles with FinancialForce

Dirxion - Customer Case Study

Dirxion, LLC, a small digital publishing provider, was hampered by siloed departments where sales and accounting didn’t share critical customer data, causing inaccuracy and inefficient billing during growth. To move accounting to the cloud and tightly connect finance with Salesforce, Dirxion implemented FinancialForce, using FinancialForce Accounting and FinancialForce Billing to create a single system and single customer record.

FinancialForce delivered a native Salesforce-connected accounting and billing solution that let teams view the same customer data and convert opportunities to invoices with one click. The FinancialForce deployment shortened month-end billing from 7–8 days to 5 (a 37% improvement), reduced DSO by a couple of weeks, eliminated manual re-keying and errors, improved forecasting and reporting, and boosted operational efficiency and customer retention.

Dirxion

Rusty Mitchener

CFO, Dirxion