Case Study: CyberSafe achieves automated order-to-cash and faster collections with FinancialForce

CyberSafe - Customer Case Study

Cybersafe Ltd, a UK-based Kerberos security software vendor, was struggling with manual billing and quoting—creating quotes was slow, invoices often contained errors, and managing invoicing consumed a full-time role. To address these challenges they turned to FinancialForce, deploying FinancialForce Accounting (and FinancialForce Billing) to centralize customer data and streamline financial operations.

FinancialForce implemented an automated order-to-cash solution so quotes, opportunities and invoices follow a single process, with invoices produced in one click and customer quotes, invoices and payments visible on a single screen. The FinancialForce deployment sped collections, reduced invoice errors, enabled local-currency invoicing while reporting in euros, and improved sales and collections through seamless integration with Salesforce.com.

CyberSafe

Tim Alsop

Technical Director, CyberSafe