Case Study: Chambers Gasket & Manufacturing Company achieves a 70% productivity gain and 200% increase in quoting throughput with FinancialForce

Chambers Gasket & Manufacturing Company - Customer Case Study

Chambers Gasket & Manufacturing Company, a 76‑year‑old gasket manufacturer, faced growth constraints from an archaic quoting system and a legacy Syteline ERP, limited visibility into AR, production and inventory, manual invoicing, and vulnerability to server downtime after a major power outage. To modernize front- and back-office operations they adopted FinancialForce (FinancialForce Accounting) and AscentERP on the Salesforce.com platform.

FinancialForce and AscentERP delivered an integrated cloud solution—moving quoting to Salesforce, deploying FinancialForce Accounting and AscentERP manufacturing functionality, and automating order acknowledgements and invoicing—which gave Chambers a 360° customer view and faster credit decisions. The results include a 70% productivity gain in quoting (quoting throughput up over 200%), invoices generated in 10 seconds versus 10 minutes, processes scaled to handle twice the volume without added headcount, reduced IT costs, and owner-reported throughput improvements of over 20% in each process area.

Chambers Gasket & Manufacturing Company

Chris Kenny

Owner, Chambers Gasket & Manufacturing Company