Case Study: BRG gains real-time visibility and protects profit margins with FinancialForce

BRG - Customer Case Study

BRG, a Dallas-based professional services firm serving the corporate real estate and facilities management market, was growing rapidly and struggled with resource management, siloed project and financial systems, manual billing, and little visibility into utilization, margins, or project performance. To solve these challenges BRG turned to FinancialForce, deploying FinancialForce PSA and FinancialForce Accounting (integrated with Salesforce) to replace legacy tools like QuickBooks and NetSuite OpenAir.

FinancialForce unified services, operations and finance on a single cloud, giving BRG real-time visibility into resources, projects and finances and enabling proactive decisions to protect margins. The implementation cut duplicate data entry and saved several days per month, reduced oldest AR aging by 35%, and shortened month-end close from 12–15 days to 8–10 days (about a 33% improvement), while improving utilization forecasting and supporting global expansion.

BRG

Marshall King

Vice President