Case Study: Bishop Amat Memorial High School achieves always-on family support with Finalsite's AI Chatbot

Bishop Amat Memorial High School - Customer Case Study

Bishop Amat Memorial High School wanted a better way to support families with timely answers, especially when the office was closed and during busy admissions periods. The school turned to Finalsite’s AI-powered chatbot, Ask AI, to provide always-on support for questions about placement tests, prep courses, deadlines, admissions, and financial aid.

Finalsite launched Ask AI right before the winter holiday break, and the chatbot quickly started handling real family inquiries while staff were away. The result was immediate engagement, including Spanish-language support for a financial aid conversation, helping families get the information they needed without waiting for the office to reopen.

Bishop Amat Memorial High School

Nancy Velasquez

Director of Development & Alumni Relations