Case Study: Princeton Day School achieves faster, more accessible family support with Finalsite Ask AI

Princeton Day School - Customer Case Study

Princeton Day School turned to Finalsite’s AI chatbot, Ask AI, to help lighten the load for admissions, athletics, and other school departments. The school wanted a simple way to support prospective families, answer common questions, and better serve international and non-English-speaking visitors even when multilingual staff were not available.

Finalsite implemented Ask AI with a user-friendly dashboard that provided usage data, chat logs, and satisfaction ratings, helping the school track interest and improve responses over time. Princeton Day School saw growing engagement from international families and prospective students asking about applications and student life, making the chatbot an effective starting point for families exploring the school and helping reduce barriers to finding answers quickly.

Princeton Day School

Andrew Lee

Digital Marketing and Communications Manager