Case Study: Senior.com achieves streamlined eCommerce inventory management and rapid growth with Finale Inventory

Through Finale Inventory, Senior.com was able to identify nearly $50,000 in overbilled invoices, maintain an efficient and lean staff and grow their business substantially

Senior.com, a company serving seniors 55 and older, shifted to eCommerce in 2016 and quickly outgrew its spreadsheet-based inventory process. The team was struggling with manual inventory counts, hundreds of vendor spreadsheets, and limited visibility as they scaled from a small catalog to a rapidly growing operation. They turned to Finale Inventory for a cloud-based, easy-to-use inventory solution.

Finale Inventory streamlined Senior.com’s inventory, purchasing, reporting, and marketplace management, including order picking, receiving, automatic reordering, and sales velocity-based replenishment. The impact was significant: Senior.com identified nearly $50,000 in supplier overbilling in the first year, grew from 250 SKUs to nearly 1 million, and reached $12 million in sales by 2021. Finale Inventory also helped them avoid the staffing burden of managing everything manually, supporting their growth with better accuracy and efficiency.

Senior.com

Jeff Dailey

Chief Executive Officer