Case Study: Go2 Builds Trust and Transparency with Fin

How Go2 Built a Remote Culture of Trust and Transparency with Fin

Go2, a rapidly growing remote company, needed a software-agnostic way to measure activity across the business and gain visibility into its entire operation. As its team expanded, pulling data from APIs, CRMs, Slack, and other tools became too complex, making it hard to understand performance across the workforce. Fin helped Go2 solve this challenge with a unified platform for tracking team activity and productivity.

Using Fin’s video clips, utilization dashboards, and productivity reporting, Go2 created highlight reels of team learnings, replicated top performer behaviors, and tied real-time insights to OKRs. The company reported better transparency across the organization and used Fin data to improve decision-making; one example showed that changing an email signature workflow was wasting nearly 20% of team utilization for a client. Fin also supported a culture of trust by making data accessible company-wide and helping Go2 raise performance, salaries, and standards.

Go2

Scott

Go2