Case Study: Institute of Chartered Accountants in England & Wales achieves higher member learning engagement and completion with Filtered

Institute of Chartered Accountants England & Wales - Customer Case Study

The Institute of Chartered Accountants England & Wales needed a targeted, time-efficient way to upskill its membership—particularly in Excel—while integrating seamlessly with its existing online community. They partnered with Filtered and adopted Filtered’s online learning platform to deliver focused, flexible training that prioritises the most relevant modules for busy professionals.

Filtered implemented its platform with module-filtering, mixed learning methods and a company dashboard for progress tracking; since joining in 2014 ICAEW members have completed 100,000+ modules across 5,000+ learners and 16,500+ hours of learning (an average of 3+ hours and 21 modules per learner). Outcomes include 68% of modules marked complete, 75% marked useful, 14% filtered out and a reported average 5-point IQ improvement, demonstrating clear engagement and efficiency gains from Filtered’s solution.

Institute of Chartered Accountants England & Wales

Richard Anning

Head of IT Faculty