Case Study: Christensen & Hymas achieves double case capacity with Filevine

When Christensen & Hymas’ Needles server crashed, they turned to Filevine to save the day

Christensen & Hymas, a Draper, Utah personal injury firm, faced a crisis when their Needles server crashed and backups were unreliable. After being advised to move to the cloud, they selected Filevine and began migration — and when the server failed they called Filevine and were back up and running on the cloud within 24 hours.

Filevine implemented its cloud-based case management platform to centralize texting, calling, email, faxing, custom reporting, document automation, OCR search and integrated faxing, which enabled fully remote work during COVID and made staff more productive. The firm reports higher client satisfaction, on-demand reporting without outside help, and says Filevine is “putting us on track to double or triple our case capacity while keeping staff levels the same,” with the immediate measurable impact of a 24-hour recovery to full operations.

Christensen & Hymas