Case Study: Trantolo & Trantolo boosts lead conversion with Filevine

Trantolo & Trantolo increases live chat lead conversions 34% with Filevine

Trantolo & Trantolo, a personal injury law firm, faced challenges in managing and tracking an influx of leads from their website live chat. Their outdated paper intake system caused friction and lacked reporting, making it difficult to follow up effectively and calculate marketing ROI. They turned to Filevine's Lead Docket and ApexChat solutions to address these issues.

By implementing Filevine's integrated software, the firm automated lead tracking and streamlined communication. The solution provided accurate lead source data and enabled direct connection of chat prospects to intake staff. As a result, Trantolo & Trantolo increased their live chat lead conversions by 34%, lowered their cost per lead, and gained the ability to optimize marketing spend with reliable reporting.

Trantolo & Trantolo