Case Study: Utah County Public Defender Association achieves streamlined, fully digital public defense with Filevine

The Utah County Public Defender Association capitalizes on Filevine customization and reporting to meet public sector needs

Utah County Public Defender Association, a non-profit public defense practice in Provo, UT, needed a modern case management system to replace paper files, handle multiple case types, and produce reliable reports for county funding while enabling remote work. To meet those challenges the association adopted Filevine (including Docs+) as its centralized platform for cases, documents, email integration, and reporting.

Filevine delivered a single source of truth with customizable projects, email linking, Docs+ OCR and robust reporting, enabling a smooth pivot to remote work and better budget conversations with the county commission. The implementation resulted in 100% digital document filing, support for 9+ case types, 60 users shifted to remote work during COVID‑19, measurable time savings from searchable documents, and improved efficiency and quality of representation thanks to Filevine.

Utah County Public Defender Association

Josh Esplin

Chief Counsel and Trial Attorney