Case Study: The Law Offices of Craig Goldenfarb achieves higher client conversions with Filevine (Vinesign eSignatures)

Personal Injury firm shifts Covid-19 challenges into a competitive advantage with Vinesign

The Law Offices of Craig Goldenfarb is a West Palm Beach personal injury firm that historically used an in-person Personal Injury Response Unit (PIRU) to sign clients. When COVID-19 made face-to-face signings impossible, the firm needed a fast way to collect signatures remotely and turned to Vinesign eSignatures (part of Filevine) to maintain speed and convenience during intake.

Filevine implemented mobile-first Vinesign eSignatures integrated with the firm’s Filevine workspace, enabling clients to sign via text before the intake call ended. The solution increased new client conversions, improved client satisfaction with simple eSignature options, and simplified staff workflows through automatic integration and document storage.

Law Offices of Craig Goldenfarb

Amy Boykin

Operations Manager