Filevine
32 Case Studies
A Filevine Case Study
The Law Offices of Craig Goldenfarb, a West Palm Beach personal injury firm founded in 2002 with 60 staff, needed stronger reporting in their case management software to scale in the competitive South Florida market. After evaluating eight solutions, they selected Filevine for its robust data capture and visualization capabilities to drive better decision-making.
Using Filevine’s dashboards and 55 reports — including Craig’s “Super Metrics” for referral sources, case mix, and a “tender rate” — the firm aligned marketing and staff processes with data. Those changes raised the tender rate from 30% to 75%, reduced staffing overhead by 10%, and generated an additional $2 million in revenue in one year.