Case Study: Waller Lansden Dortch & Davis modernizes records management with FileTrail

Waller Lansden Dortch & Davis - Customer Case Study

Waller Lansden Dortch & Davis, a nationally recognized law firm based in Nashville with offices in Austin, Birmingham, and Memphis, needed to replace its aging records management system with a modern solution that could integrate with its newer document management and accounting systems. The firm was looking for a platform that could be customized to its unique file structure and terminology, while supporting efficient records and document management.

FileTrail provided its Records Management software, along with integrations for NetDocuments, Aderant, and Intapp, to create a more connected RM/DM environment. By choosing FileTrail, Waller Lansden Dortch & Davis gained a customized, more intuitive system with improved search and usability, smoother implementation and training, and responsive ongoing support. The integrated solution reduced transition friction and improved efficiency and productivity firmwide, though no specific quantitative metrics were disclosed.

Waller Lansden Dortch & Davis