Case Study: Ultradent boosts regulatory tracking productivity with FileTrail

Ultradent - Customer Case Study

Ultradent, a global leader in dental materials, devices, and instruments, needed a better way to manage the regulatory tracking of product certificates across more than 100 countries. Its existing folders and Excel spreadsheet had become too slow and cumbersome to handle hundreds of SKUs, multiple distributors, and frequent certificate expirations.

Using FileTrail Records Management, FileTrail worked with Ultradent for about three months to customize search fields, reports, and workflows for its 12 users. The result was faster certificate lookup, streamlined data access, customized reporting, and better forward planning for expirations and budgeting, helping the regulatory team improve productivity and respond quickly to customer and internal requests.

Ultradent

Katie Haas

Regulatory Affairs Specialist