Case Study: dabs.com achieves faster searchable document processing with Filestar

Dabs.com - Customer Case Study

dabs.com, a large online retailer and part of BT Business, faced significant challenges with processing its high volume of paper invoices and delivery notes. Their previous outsourced scanning and archiving solution was a time-consuming manual process that delayed electronic document access and cost approximately £50,000 annually. They turned to vendor Filestar for a better on-site solution.

Filestar provided its scanning and indexing solution, which utilized OCR technology to automate the process. This allowed dabs.com to scan, index, and file all documents on-site, making them electronically searchable much faster. The implementation showed a clear and quick return on investment, paying for itself within the first year even after accounting for the cost of hiring an additional staff member to assist with the scanning.

dabs.com

Donna McClarence

Credit Manager