Case Study: Syngency achieves streamlined, reliable uploads and instant image processing with Filestack

Syngency - Customer Case Study

Syngency, a cloud-based management platform for modeling and talent agencies, faced slow, error-prone handling of photos and videos—server-side resizing created upload backlogs, webhooks often failed, and users frequently saw missing or mis-sized images. Seeking a modern uploader, Syngency adopted Filestack, leveraging Filestack’s JavaScript upload dialog and Image Processing API to process files client-side and send them directly to cloud storage.

Filestack’s client-side processing and clean upload UI eliminated the webhook and backend bottlenecks, delivering immediately visible, correctly sized files to users and replacing Syngency’s previous image service and several plugins. The result was a marked shift from user complaints to positive feedback, instant availability of uploaded assets, easy imports from social networks like Instagram and Facebook, and a simpler, more reliable platform overall.

Syngency

Ryan Marshall

CEO