Case Study: Fundera reduces loan documentation turnaround from 42 to 15 days with FileInvite

How Fundera Slashed Loan Document Turnaround Times by 64.3% (from 42 to 15 days)

Fundera by NerdWallet, an online lending marketplace, was facing significant challenges in managing the high volume of documents required for its small business loan applications. Using a fragmented system of spreadsheets and email, their 200-person team lacked visibility and struggled with a slow, manual process that delayed loan documentation turnaround. They needed a scalable solution and selected FileInvite for its simplicity and ease of use for both their staff and borrowers.

After a discovery session with the FileInvite Enterprise team, a tailored workflow was implemented. FileInvite provided master templates for consistency and gave each borrower a client portal with automated reminders. This solution gave Fundera's team real-time visibility via a central dashboard. As a result, FileInvite helped slash the documentation turnaround time from 42 days down to just 15 while enabling more accurate forecasting.

Fundera

Ryan Murdock

Sales Operations Analyst