Case Study: Vermont Housing and Conservation Board achieves faster, more reliable document access with FileHold

Vermont Housing and Conservation Board - Customer Case Study

Vermont Housing and Conservation Board (VHCB) needed a better way to manage a growing volume of paper-based project, financial, legal, and historical records tied to its housing and conservation funding work. After choosing FileHold document management software, VHCB initially deployed it in the cloud alongside a new project database, but ongoing bandwidth problems and outages made reliable access difficult.

Working with FileHold, VHCB migrated the system back on-premise, upgraded the environment, and synchronized FileHold metadata with its project database for easier tagging and retrieval. The result was a seamless transition for users, elimination of downtime caused by low bandwidth, significantly faster response times, and quicker searches across about 97,000 documents. FileHold also helped VHCB reduce duplicate tracking systems, improve audit trails, and support OCR-based search and workflow controls.

Vermont Housing and Conservation Board