Case Study: Manufacturing Company achieves paperless ISO 9000 compliance and faster document retrieval with FileHold

Manufacturing Company - Customer Case Study

FileHold worked with a century-old metal products manufacturer that must comply with ISO 9001:2000 and strict nuclear regulations. The company faced a growing, time-consuming paper trail—signed work orders, stamped quality reports and process documentation—filling storage space and slowing audits, customer inquiries and internal searches.

FileHold implemented a scanning solution (FileScan QSP) combining Captiva QuickScan Pro with FileHold DMS, automating barcode-based batch separation and metadata capture tied to an ERP-synced SQL database; electronic files are also uploaded directly into the library. The result: mountains of paper were eliminated, document retrieval times fell dramatically, customer service improved through fast electronic sharing, and the company realized quick payback from time savings.