Case Study: Healing Touch Home Healthcare achieves 30 hours/week data-entry savings and 75% paper reduction with FileHold

Integrating FileHold with a Health Information Technology System

Healing Touch Home Healthcare, a Dayton, Ohio provider of comprehensive home-care services, needed to replace paper patient records stored in metal filing cabinets with a secure electronic system that met strict HIPAA requirements. The agency required a customizable solution that wouldn’t force major changes to their workflows and that could integrate with their existing Allscripts home-care system for scheduling, billing and compliance.

FileHold was selected after a demo and configured out of the box with custom schemas and metadata to match Healing Touch’s needs. Integration via database lookups and the Managed Imports feature automatically pulled patient PDFs and XML from Allscripts into FileHold, eliminating duplicate databases, saving about 30 hours per week in data entry and cutting paper storage by roughly 75% (from one box per week to one box every two months), while improving search, security, workflows and scalability.

Healing Touch Home Healthcare