Case Study: Healing Touch Home Healthcare streamlines HIPAA-compliant document workflows with FileHold

Healing Touch Home Healthcare saves 30 hours a week with FileHold

Healing Touch Home Healthcare, a provider of in-home healthcare services, needed to replace its paper-based patient records with an electronic document management system to meet strict HIPAA guidelines. The challenge was to find a customizable solution that could integrate seamlessly with their existing Allscripts Homecare health information system without forcing significant changes to their business operations. They turned to the vendor FileHold for a document management solution.

FileHold provided a configurable system that integrated with Allscripts, allowing for automatic database lookups and the import of documents and metadata. This solution eliminated data entry errors and saved approximately 30 hours per week. The move to FileHold's electronic system also reduced paper storage by 75%, cutting paper use from one box per week to one box every two months. FileHold enabled secure, efficient document retrieval and provided workflow and alert features that enhanced overall operational efficiency.

Healing Touch Home Healthcare