Case Study: Fortune 100 Research Department achieves IP protection and centralized, searchable research with FileHold

Fortune 100 Company - Customer Case Study

The research department of a Fortune 100 company that provides internal market analysis faced an information-management crisis: research materials were scattered across seven disconnected repositories — including over 40,000 pages of paper, a custom SQL store, four legacy Lotus Notes databases and an offline system — making documents hard to find, inconsistently classified, and often unavailable to staff in different locations. The department engaged FileHold Consultants to improve search and access, consolidate content into a single secure repository accessible via the corporate intranet, and streamline the workflow for provisioning, approving and distributing research projects.

FileHold consolidated and classified the disparate sources into a single, secure, intranet-based repository, OCR’d and converted paper documents to searchable PDF, applied full-text indexing, mapped differing metadata schemes to a common classification, and implemented a forms-based workflow; the system was hosted in a Tier 1 facility for high uptime and security. The result is an organized library of over 35,000 market-research items, global access for employees, significantly reduced search and retrieval times, centralized protection of intellectual property, and more efficient project management.