Case Study: eID Solution achieves under-2-day document management deployment to meet fiscal-year deadline with FileHold

eID Solution - Customer Case Study

eID Solution, an Australian IT integration and support firm, was engaged by a small organization that manages the commercial affairs of the local harness racing industry. With very limited staff, the customer needed to convert paper records to electronic form, secure and organize documents, and implement automated document management on an urgent schedule—purchase approved June 29 with a required go‑live for the fiscal year start on July 1.

eID partnered with FileHold for its Microsoft integration and SME price point, using FileHold 7.2’s automated installers and remote collaboration tools to deploy the system rapidly. The two teams completed the installation in under two hours across 17 time zones and delivered a full document management system within two working days, enabling paper reduction, version control, automated contract reminders, faster information retrieval, and improved staff productivity.