Case Study: Central Coast Regional District modernizes records management with FileHold

Central Coast Regional District goes paperless in under 2 hours with FileHold

The Central Coast Regional District, a small local government in rural British Columbia, faced a challenge with a fractured and disorganized electronic document filing system that was difficult to back up and search. They needed a records management software solution that complied with LGMA guidelines and could be supported remotely due to their isolated location. After extensive research, they selected the FileHold document management system through their partner MicroCom.

FileHold implemented its software solution remotely, which included a streamlined server installation and comprehensive online training for the customer's staff. The result was a unified electronic document library that follows formal retention policies and supports the district's move toward a paperless environment. The customer reported that the FileHold installation and support process proceeded exactly as promised, providing them with an organized system to manage their records effectively.

Central Coast Regional District