Case Study: Troia Marina streamlines mooring bookings and digital contracts with Filedoc Software

Troia Marina - Customer Case Study

Troia Marina, a popular marina on Portugal's Atlantic coast, faced the challenge of skippers struggling to find and reserve mooring spaces due to high demand and lack of real-time availability. This uncertainty for sailors like Miguel Mourão created a competitive disadvantage. To address this, the marina worked with Filedoc Software to implement its Filedoc Cloud Services module to modernize its booking and contracting processes.

Filedoc implemented a solution that allows skippers to remotely view availability, make reservations, and handle all formalities online. The system automates the entire workflow, from booking requests and digital contract signing using Filedoc's integrated DigitalSign to automated check-in and check-out. This provided Troia Marina with a totally dematerialized, fast, and agile process, reducing manual errors and paper use while ensuring document integrity and traceability. The key result was a significant increase in skipper satisfaction, encouraging them to choose Troia Marina more often.

Troia Marina

Miguel Mourão

Troia Marina