Case Study: Europ Assistance achieves invoice process automation with Filedoc Software

Europ Assistance - Customer Case Study

Europ Assistance Portugal, a leading assistance company and part of the Generali Group, faced a challenge in processing its high volume of over 1,000 supplier invoices received daily. The company sought to streamline and optimize its entire invoice management process to improve service and efficiency. To meet this challenge, Europ Assistance partnered with Filedoc to implement a dematerialization and automation solution.

The Filedoc solution utilized OCR for automatic data capture and workflow automation to fully dematerialize the invoice approval process. It integrated with the company's existing ERPs like Sage and PIE via API. This allowed for the automatic classification, indexing, and approval of invoices, providing strict control over deadlines and performance. Filedoc successfully enabled Europ Assistance to achieve its goals, with the company expressing high satisfaction with both the software and the implementation team.

Europ Assistance