Filecamp
4 Case Studies
Case Study: The Superbike Surgery achieves branded online Digital Service Records and increased customer engagement with Filecamp
A Filecamp Case Study
How a motorbike repair shop in the UK uses Filecamp as their “Online Digital Service Record” system
The Superbike Surgery, a UK mobile motorcycle repair business founded by Jim Wright-Roberts, needed a better way to document and share high-resolution service photos and reports than CDs or USB sticks. Seeking an affordable, secure, scalable solution that could also showcase the brand, The Superbike Surgery turned to Filecamp to power its online "Digital Service Record."
Filecamp's white‑label file-sharing platform hosts The Superbike Surgery’s Digital Service Record with branded, high-resolution photos and easy user management, replacing costly physical media. The result: clients check records online more often, resale values for bikes improved thanks to the documented history, and new owners routinely return to The Superbike Surgery for service—illustrated by one Honda VFR1200 tracked from 500 to 40,000 miles—delivering stronger engagement and repeat business via Filecamp.
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The Superbike Surgery
Jim Wright-Roberts
Owner