Case Study: Regional Long-term Health Care Trade Association streamlines subscriber document access and saves $41,277 per year with Upland FileBound

Regional Long-term Health Care Trade Association Uses Upland FileBound to Streamline Document Access for Subscribers, Saving an Average of $41,277 per Year

The Regional Long-term Health Care Trade Association, a large long-term care trade group serving about 3,000 subscribers, was burdened by a costly paper-based process for mailing Medicaid reimbursement statements twice a month. It needed a more efficient, secure way to distribute documents and reduce the labor, printing, and postage involved, so it turned to Filebound.

Filebound, implemented through IMS using Upland FileBound’s cloud-based document management platform, converted the association’s CSV remittance files into PDFs and gave subscribers secure, individual online access to their statements. This eliminated paper mailings, streamlined document access 24/7, and saved the association an average of $41,277 per year, with each year producing more than $41,000 in labor and materials savings.