Case Study: Volunteers of America achieves streamlined accounts payable and lower costs with FileBound

Nonprofit Streamlines Accounts Payable Processes through Automation to Increase Productivity and Reduce Costs

Volunteers of America Southeast Louisiana, a nonprofit serving vulnerable people in south Louisiana, was struggling with a growing accounts payable workload, paper-heavy processes, missing invoices, and late fees. To ease the burden on staff and move toward paperless operations, the organization turned to FileBound, Upland Software’s cloud-based workflow automation and document management solution.

FileBound helped Volunteers of America streamline and standardize accounts payable, centralize document storage, and speed up approvals and audits. The results included nearly $40,000 in savings by avoiding new AP hires, reduced invoice processing time and costs, simplified audit preparation, and the elimination of filing cabinets and paper storage as the organization expanded automation into other departments.

Volunteers of America

Germaine Gross

Vice President of Finance & Administrative Services