Case Study: Finkelstein & Partners achieves faster case file access and superior client service with FileBound

Law Firm Delivers Superior Service with Easy Access to Case Files

Finkelstein & Partners, LLP, New York State’s largest personal injury law firm, needed to replace an outdated document management system that could no longer keep pace with the firm’s 300+ employees across multiple locations. To support faster access to case files and better client service, the firm turned to Filebound, with help from Tallega Software, and used the FileBound platform to manage case-related documents and integrate with its case management and office applications.

Filebound implemented a transition of more than 6 million documents into the new system while keeping business continuity intact. The result was immediate, device-agnostic access to case files for attorneys, staff, and clients, including 24/7 secure website access for clients. Filebound also improved mail distribution, simplified sharing large document sets, and supported electronic court filings, helping Finkelstein & Partners deliver faster, more efficient service across 17 locations.

Finkelstein & Partners, LLP

Susan Roe

CTO, Finkelstein & Partners