Case Study: Pearl Motor Company achieves greater efficiency and customer service with FileBound

Electronic Customer Records Increase Auto Dealer Efficiency

Pearl Motor Company, a long-running auto dealer in Mexico, Missouri, needed a better way to manage decades of paper customer records that were taking up space, slowing service, and creating security concerns. As it prepared to move locations, the company turned to Filebound and its cloud-based document management solution to replace paper files with a more efficient and secure system.

With Filebound, Pearl Motor Company began scanning active records and storing them electronically so staff could access customer information immediately, protect sensitive data, and preserve records for disaster recovery. The change improved customer service and business efficiency by making transactions and trade-ins faster, freeing up space, and reducing reliance on paper files—benefits that dealer George Huffman said freed time and improved service.

Pearl Motor Company

George Huffman

Dealer