Case Study: IDC achieves 44% more productive maintenance teams and 27% fewer unplanned downtime incidents with Fiix

The Business Impact of Fiix’s Maintenance Management Software

Fiix, a cloud-based maintenance management software provider, worked with manufacturing, agricultural, and insurance organizations struggling with fragmented maintenance workflows, poor remote visibility, inconsistent inspections, and costly unplanned downtime. These teams needed a way to standardize best practices across locations, increase technician productivity, and reduce production and operating costs.

Deploying Fiix’s platform enabled remote access, real-time metrics, standardized workflows, and better accountability, which translated into measurable gains: 44% more productive facilities and maintenance teams, a 20% reduction in mean-time-to-repair, 73% more efficient equipment inspections, a 27% drop in asset-related unplanned downtime, and roughly 10% reductions in production-related and operating expenses. Users also reported faster audit responses and clearer responsibility tracking.

IDC