Case Study: Daikin achieves data-driven maintenance and better spare parts visibility with Fiix

How one team started small with inventory management improvements and ignited a data-driven revolution, crushing downtime and fueling maintenance efficiency

Daikin, a global provider of air conditioning and heating solutions, struggled with incomplete maintenance data, poor visibility into spare parts spending, and manual inventory tracking across a 4.2 million-square-foot facility. The team needed a more user-friendly system that could support spare parts tracking, workflows, and mobile asset management, and they chose Fiix CMMS after technicians tested the options and favored its ease of use.

Fiix helped Daikin move from pen and paper to tablets, centralize spare parts and work order management, and use analytics and forecasting to improve planning. With Fiix, Daikin now manages 23 assembly lines and about 5,000 pieces of equipment, uses reports to predict weekly parts needs, and has already prevented major breakdowns through root cause analysis and condition-based maintenance efforts.

Daikin

Joel Colvis

Senior Director of Maintenance & Facilities