Case Study: J.J. McDonnell achieves proactive maintenance and reduced downtime with Fiix

How one seafood processing company kept operations from going “belly up” with the Fiix CMMS

J.J. McDonnell & Co Inc., a mid-Atlantic seafood distribution and processing company, was facing recurring equipment breakdowns, reactive maintenance, and paper-based parts tracking that disrupted workflow and increased costs. These issues affected production, delayed deliveries, and made it harder for the team to keep fresh seafood moving efficiently through its two Maryland facilities. Fiix CMMS helped J.J. McDonnell move away from a reactive model and toward a more organized maintenance approach.

Fiix implemented its CMMS to digitize maintenance and parts management, giving the team real-time access to information and a shared system for employees and contractors. The result was a major improvement in efficiency and accountability, with J.J. McDonnell reaching 83% planned maintenance and reducing reactive maintenance to 17%. With Fiix, the company improved productivity, reduced downtime, and strengthened its ability to support proactive maintenance.

J.J. McDonnell

Mark Garner

Facilities and Maintenance Manager