Case Study: Cloeren achieves proactive maintenance and better uptime with Fiix

How a plastics processing manufacturer is using The Fiixers community to find support and plan proactive maintenance

Cloeren, an industrial manufacturer with more than 100 machines across four U.S. facilities, was struggling with catastrophic breakdowns, rising repair costs, and an outdated, paper-heavy maintenance process. As the only maintenance administrator, Holly Tullos needed a better way to organize assets, schedules, manuals, and work orders, so Cloeren turned to Fiix CMMS after its ERP maintenance module proved too limited.

Fiix provided Cloeren with a user-friendly CMMS, mobile app access for technicians, ERP integration, and a community of support through The Fiixers. This helped Cloeren reduce paperwork, give technicians easier access to information, and use real-time reporting to support a shift toward proactive maintenance. The measurable impact included managing a machine base that grew 22% in one year while improving visibility into maintenance data and future breakdown risks.

Cloeren

Holly Tullos

Maintenance Coordinator