Case Study: Rambler Metals & Mining achieves 1.5‑hour more wrench time and an 8% productivity boost with Fiix

How a mining company used Fiix to increase wrench time and drive productivity

Rambler Metals & Mining operates the Ming Copper‑Gold Mine in Newfoundland with a 24/7 maintenance team supporting two sites and 160 employees. The team relied on a paper‑based system—shift handover notes, post‑its and manual work orders—which ate into shift time, forced technicians to spend up to an hour documenting and reviewing notes, and made prioritization and tracking inefficient.

Rambler selected Fiix’s cloud CMMS after scoring options against an 8‑point rubric, trained the crew, and quickly converted documentation time back into wrench time. Technicians now average about 1.5 more hours of wrench time per shift (roughly 10 hours), productivity has risen 8% with a projected increase to 15% within months, and the company gained reliable asset data and payroll tracking—benefits Scott Britton calls responsive, cost‑effective, and intuitive.

Rambler Metals & Mining

Scott Britton

General Manager of Operations