Case Study: Financial-services print & mail manufacturer achieves 10% equipment efficiency gain and 20% increased inventory velocity with Fiix

How a manufacturing organization in the Financial Services industry used pilot facility success to make the case for multi-site implementation

A manufacturing division that provides print-and-mail investor communications for financial institutions had no system to track work requests, work orders, or spare parts and needed a secure, scalable CMMS that could capture the entire maintenance process. After evaluating several options, the team chose Fiix for its user-friendly interface and cost-effectiveness and began a deliberate, scalable pilot rollout at two facilities.

Deploying Fiix improved visibility, standardized workflows, and enabled multi-site planning; inventory velocity rose from 62% to 82% and monthly purchases fell 8%, equipment efficiency improved 10%, and simple operational work orders dropped about 25% (with a further 25% projected as rollout continues). The pilot’s measurable gains have justified wider implementation across the company and supported plans for mobile-enabled technicians and standardized processes at all sites.