Case Study: CIG Logistics achieves a 40–50% reduction in downtime and increased accountability with Fiix

How a major player in the oil & gas industry decreased downtime and increased accountability with Fiix

CIG Logistics is a U.S. transloading and storage partner in the oil & gas industry operating across 15 terminals. They struggled with a paper-based maintenance system that prevented data collection, made preventive maintenance scheduling impossible, and left little visibility or accountability. They also needed a cloud-based, mobile-friendly CMMS that could support a twice-daily checklist across shifts.

They selected Fiix, which quickly built the required checklist feature, provided an offline-capable mobile app for BYOD use, and helped implement PMs as sites were onboarded (three per month). Today Fiix is used by 248 active users in 11 terminals, downtime has fallen 40–50%, critical breakdowns are rare, and the company now has the visibility and data to enforce accountability and continuously improve preventive maintenance.

CIG Logistics

Sean Simon

SVP of Operations